Frequently Asked Questions
How long does production take?
Each AVRY piece is handmade to order.
Standard: 7–12 business days production + 5–7 business days shipping
Express: 5 business days production + 4 business days shipping
If you have a specific event date, please contact us before ordering.
How long does shipping take?
Most orders arrive within 5–10 business days after dispatch.
Delivery times vary by destination.
Need more shipping information?
Can I receive my outfit in time for my event?
Yes💕.
Most orders are completed within 8–12 business days for production, plus 5–7 business days for shipping.
Express service is available with approximately 5 business days production and 3-4 business days shipping.
Please contact us before ordering if you have a specific event date.
Do you offer custom sizing?
Absolutely.
Most AVRY pieces can be custom made according to your measurements for a better fit.
How do I submit my measurements?
You can leave your measurements in the order notes at checkout or contact us directly after placing your order.
What measurements do you need?
Most custom orders require the following measurements:
- Bust
- Underbust
- Cup
- Waist
- Hips
Need help measuring?
📏 View our How to Measure Guide →
Are accessories included?
Each listing clearly states what is included.
Please check the product description carefully before purchasing.
Can I change my order after purchasing?
Need to update your size, shipping address, or order details? View our Order Change Policy or submit a request below.
Do you accept returns?
Due to the handmade nature of our pieces, we generally cannot accept returns on custom or made-to-order items.
If something isn’t right, please reach out. We’re always happy to help find a solution.
You can contact us at support@avry.uk or submit a request through our Returns & Exchanges Form.
→ View Returns & Exchange Policy
What if my outfit doesn’t fit?
We highly recommend choosing Custom Fit.
If there is a sizing issue caused by us, please contact us and we’ll work with you on a solution.
Will my outfit look exactly like the photos?
Yes.
We carefully recreate each AVRY piece according to the product photos. The design, colors, and overall look will match the listing images.
Every outfit is handcrafted with attention to detail to ensure you receive the piece you fell in love with.
Where is AVRY based?
AVRY is a UK-based independent fashion brand.
Are AVRY pieces handmade?
Yes. Every order is handcrafted and made to order.
Does AVRY offer custom sizing?
Yes. We offer custom sizing and made-to-measure adjustments on many designs.
What events is AVRY designed for?
Our collections are designed for music festivals, raves, Burning Man, Tomorrowland, EDC, fantasy photoshoots, performances and bridal celebrations.
Does AVRY ship internationally?
Yes. We ship worldwide.